Customer Portal Starter Kit
Jumpstart your customer portal project with Customer Portal Starter Kit
Powered by ABP Framework on Azure, Amazon and Google Cloud
A Streamlined Solution for Modern Secure Customer and Patient Portal
Designed by a team of experts dedicated to customer communications applications for nearly a decade, our client communication platform includes 80% of the features consistently requested by customer and patient portals.
With the flexibility to customize the remaining details, you get a solution that's uniquely yours.
Built on the robust ABP Framework and available on Azure, Amazon and Google Cloud, ensuring security, reliability and scalability even in high-demand scenarios.
Key Benefits
Select the essential building blocks for your customer portal and have it deployed in record time
AI and ABP Framework
AI Powered Productivity Boost
Typeahead, Summarization, Classification, RAG
We develop advanced LLM applications, leveraging the robust capabilities of the ABP Framework alongside powerful models like LLama, Gemini, ChatGPT, and Bard.
Secure. Compliant. Trustworthy.
HIPAA and GDPR Compliance
Safeguard Data, Ensure Compliance
We ensure your portal meets all HIPAA and GDPR requirements including Data Encryption, Access Controls, Audit Logging and Monitoring, Consent Management, Data Minimization and Retention Policies, Privacy Notices and User Rights Management, Incident Response Procedures, Third-Party Compliance, Training and Awareness.
Connect Confidentially. Communicate Securely.
Secure Messaging
Enhance Customer Engagement with Secure, Integrated Messaging
Send and receive encrypted text, voice, and video messages directly through a secure messaging hub within your portal. Streamline customer communications with templates and AI productivity enhancements while reducing the load on your call center.
Streamline Alerts: Automated Reminders for Critical Updates
Multichannel Notifications
Notify Instantly via SMS, Email, Push, and Common Messengers
Enhance customer engagement with our Multichannel Notifications Building Block. From SMS and Email to Push notifications, WhatsApp, other common messengers in your country and even in-app alerts, you can ensure that your communications are consistent and impactful across all channels. Easily reach your customers wherever they are, improving response rates and customer satisfaction.
Intelligent Assistance at Every Step
Copilot AI Chatbot
Revolutionize User Interaction with Contextual AI Support
Introduce an unparalleled level of user support with our AI-Powered Copilot Assistant. Utilizing cutting-edge LLM technology, it offers context-aware guidance based on screen data and your company's knowledge base. Enhance engagement, streamline operations, and set your portal apart with intelligent, personalized assistance.
Face-to-Face Anywhere
Video Appointments
Secure Video Conferencing Built Into Your Portal
Upgrade your portal with our secure Video Appointments Building Block. Allow customers to schedule and join video meetings effortlessly, all within a protected environment. Boost customer satisfaction by providing real-time support and consultations, reducing the need for in-person visits. Seamless integration means no additional software is required—just meaningful connections made easy.
Secure Payments, Simplified
Online Payments
Streamline Cashflow with PCI Compliant Online Payments
Enhance your customer portal with our Online Payments Building Block, allowing for secure and easy payment of invoices using credit and debit cards. Streamline your revenue collection process, reduce overhead, and provide customers with a convenient way to manage their payments. Our platform ensures all transactions are encrypted and PCI-compliant, giving you and your customers confidence in every payment made
Safe and Organized. Anytime, Anywhere.
Confidential Document Exchange
Streamlined Document Sharing Without Email Hassles
Say goodbye to unsecured email attachments. Our Confidential Document Exchange Building Block allows you and your clients to share documents through a protected portal, ensuring confidentiality and compliance. With intuitive organization and search features, finding the right document when you need it has never been easier. Enhance efficiency and trust by safeguarding your document exchanges.
Sign Anywhere in Minutes, Securely
Digital Signature
Streamlined Document Signing Within Your Portal
Upgrade your portal with our Secure Digital Signature Building Block. Offer clients the convenience of signing documents electronically with robust security measures in place. Enjoy faster transaction times, reduced errors, and improved document tracking. Our solution not only enhances client satisfaction but also supports sustainability by reducing paper usage. Stay ahead of the competition by making your document signing process efficient, secure, and environmentally friendly.
Connecting Your Portal to the Heart of Your Business
Internal Systems Bridge
Real-Time Information Exchange
Transform your customer interactions with our Internal Systems Bridge Building Block. Seamlessly connect your portal to internal systems, ensuring accurate and timely information reaches your clients. Empower customers with self-service capabilities, real-time updates, and personalized insights. Boost operational efficiency by automating data synchronization, reducing administrative tasks, and enabling your team to focus on what matters most—building strong customer relationships.
Educate. Engage.
Self-Service Info Center
Boost Customer Success with On-Demand Resources
Integrate our Info Center Building Block into your portal to provide customers with comprehensive resources at their fingertips. By sharing detailed guides, training materials, and best practices, you educate customers on maximizing the value of your products and services. This not only reduces support inquiries but also enhances customer loyalty and satisfaction. Offer a centralized, always-accessible repository that drives engagement and positions your business as a leader in customer support.
Measure. Analyze. Optimize.
Analytics
Maximize Customer Engagement with Powerful Analytics
Boost the performance of your customer portal with our Analytics Building Block. Track user interactions, measure engagement, and monitor key performance indicators in real-time. Use these insights to refine your strategies, improve portal functionality, and deliver more personalized experiences. Turn data into action and gain a competitive edge with in-depth analytics that drive business success.
Your Next Customer Portal Look and Feel
Branded Mobile and Desktop User Experience